Lacuna Estate Management Company Limited Privacy Policy
(Company Registration 04264515)
Our contact details
Name: Lacuna Estate Management Company Limited (LEMC)
Address: c/o Prestige Company Secretarial, 26 Northcote Road, Knighton,
Leicester LE2 3FH
E-mail: lemcoperations@gmail.com and lemcdirectors@outlook.com
The type of personal information we collect
We (the LEMC Directors, Advisors, Company Secretary and Manager) currently collect and process the following information:
Homeowners’ and their tenants’ name
Homeowners' and tenants’ email address
Homeowners’ and tenants’ telephone and/or mobile numbers
Homeowners’ property (and correspondence) address
Estate service charge invoices and balances
How we get the personal information and why we have it
Most of the personal information we process is provided to us indirectly by your solicitor at the time of purchasing a property on Lacuna Estate, Kings Hill, Kent for the purpose of sending you information about the running of the Estate and collecting service charges to pay for services provided, such as window cleaning and gardening.
Sometimes, the personal information we process is provided to us directly by you. We use the information that you have given us in order to maintain a spreadsheet database which is stored in the iCloud.
We may share your information with a solicitor in order to collect arrears, an external chartered accountant to audit our accounts, estate contractors as necessary or with any statutory authority (police, HMRC) on request.
We do not share your data with any other bodies.
Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this information is that we have a (mutual) contractual obligation as specified in your deed of covenant.
How we store your personal information
Your information is securely stored in the iCloud. We archive your personal information (name, email, addresses and estate charge balances) for up to five years after you sell. We will then dispose your information by deleting it from the spreadsheet.
Your data protection rights
Under data protection law, you have rights including:
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at lemcoperations@gmail.com or lemcdirectors@outlook.com.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Copyright © 2024 Lacuna Estate - All Rights Reserved.
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